Terms and Conditions
Last updated on March 3, 2020.
These Terms and Conditions (hereinafter "T&C") govern the use of OXIO MOBILE, S.A. DE C.V. (hereinafter “OXIO”) applications.
OXIO is registered as a telecommunications service provider by virtue of its license granted by the Federal Telecommunications Institute, which can be consulted at www.ift.org.mx.
By using the OXIO applications, you accept each and every guideline set forth in this document, so it is very important that you read these T&C carefully before using the applications.
By using OXIO's applications, you agree to be of legal age, so if OXIO detects otherwise, it may temporarily or permanently suspend your right to use the applications.
In order to use the applications, you accept to complete a form, with your information exactly, precisely and truthfully (hereinafter "Personal Data"). It is up to each user of the applications to update and/or rectify their Personal Data as necessary.
OXIO is not responsible for the accuracy of the Personal Data provided by the users of the applications, and therefore they guarantee and respond, in any case, for the truthfulness, accuracy, validity and authenticity of their Personal Data.
Access to applications
For those applications of OXIO that allow users to carry out top-ups, OXIO will provide them a username and password so they can access to those applications, once they have completed the form.
Users must access their account with their user, and the access key they have chosen.
Users will be solely responsible for maintaining the confidentiality of their Password.
The users' account is personal, unique and non-transferable, and therefore its sale, assignment or transfer is prohibited.
Users shall be responsible for all operations carried out in their Account, as their access is restricted by their Password, which is exclusively known by each user.
Users agree to notify OXIO immediately of any unauthorized use of their account, as well as the access by unauthorized third parties.
The users of these applications acknowledge and accept that OXIO reserves the right to reject any application of registration or to cancel a previously accepted registration, without being obliged to communicate or explain the reasons for its decision and without this generating any right to compensation or indemnification.
In the case of top ups applications, users must provide OXIO with their payment details.
By doing this, users will be providing their personal data to the collection service provider and these will be governed by the Privacy Notice that OXIO makes available to users for their purposes.
OXIO may modify these T&C at any time. The T&C will come into force upon their publication in the applications, so it will be the user’s responsibility to be aware of any modification that OXIO may make from time to time.
Any user who does not agree with the modifications made by OXIO may cancel their Service.
All content hosted or made available through any of OXIO's applications such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data collections are the property of OXIO or its content providers and are protected by Intellectual Property regulations.
All content hosted or made available through any OXIO Service is the exclusive property of OXIO, and is protected by Intellectual Property laws.
Prohibitions for the use of applications
The following behaviors are prohibited:
- Use the applications for fraudulent, criminal or illegal purposes
- Use the applications for other purposes than those established by OXIO.
- Use the Service in a way that affects OXIO and/or disturbs or degrades the services of other users.
In case of carrying out any of these behaviors, OXIO, reserves the right to exercise the actions that according to the law correspond, as well as to suspend temporarily or permanently the use of the applications for the user.
In case of carrying out any of the above-mentioned behaviors, the users assume the obligation to take out in peace and safety OXIO, its shareholders, affiliates and/or partners, with respect to any claim, action or lawsuit initiated by any third party, and that derives from the violation to the present T&C.
This indemnification shall include any expenses that OXIO, its shareholders, affiliates and/or partner incur in the action, claim or trial.
Connecting to Third Party Sites
OXIO informs users that the applications may include advertising from third parties, or links to third party websites. These external websites are operated by third parties over whom OXIO has no control, and therefore OXIO is not responsible for the information that appears on these sites, nor for their practices and/or policies regarding privacy.
By virtue of the foregoing, the users acknowledge that he or she is responsible for any damage that may occur.
Applicable Legislation and Jurisdiction
The users accept to submit in case of any controversy, to the jurisdiction of the courts located in the City of Mexico, as well as the applicable laws for the concrete case in force in the above mentioned place, expressly renouncing to any other jurisdiction that by reason of its nationality or domicile could correspond.